Contact & Legal Notices

Contact & Legal Notices (European Union & United Kingdom)

Also: Terms of Service · Privacy Notice · Delete account

This page sets out who we are and how to reach us about support, privacy, and legal matters.

Who we are

General support

• Email: dominik.moelsen@nicheace.ai
• In-app: Settings → Help / Report a problem

For bugs, feature requests, or language-error reports, you can also use the in-app feedback feature.

Privacy & data protection

For privacy questions and requests (access, correction, deletion, portability, objection, withdrawal of consent), email dominik.moelsen@nicheace.ai. You can also exercise your data-protection rights directly in the app under Settings → Privacy (export your data, manage consent, delete your account). See our Privacy Notice for the full list of your rights and how we handle your data, or our Delete account page to remove your account and data.

Data Protection Officer

We have voluntarily appointed a Data Protection Officer, although not required to under Article 37 GDPR: Dominik Moelsen — dominik.moelsen@nicheace.ai

Representatives (where required)

• Article 27 representative in the EU: Dominik Moelsen, Bregenzer Strasse 22, 47249 Duisburg, Germany.
• Article 27 representative in the UK: Not applicable — the controller (Moelsen Operations Ltd) is established in the United Kingdom.

Supervisory authorities

You have the right to lodge a complaint with a supervisory authority. Competent authorities include:

• Germany — BfDI (our point-of-contact authority): bfdi.bund.de
• The data-protection authority of your EU/EEA Member State of habitual residence or place of the alleged infringement.
• United Kingdom — ICO: ico.org.uk
• EU Online Dispute Resolution platform (for consumer disputes over online purchases): ec.europa.eu/consumers/odr

Postal address for legal notices

Legal documents

• Terms of Service
• Privacy Notice
• Delete your account